American Red Cross Director, Blood Collections in Douglasville, Georgia

Job Description:

Director, Blood Collections

The American Red Cross Blood Services team works every day to fulfill the needs of people and provide the safest, most reliable and cost-effective blood and plasma services through voluntary donations. If you're looking for an opportunity that makes you feel appreciated every day, we invite you to join us.

We are seeking a high energy, dynamic leader to direct the Mobile Operations Blood Collections teams for our Southern, Tennessee Valley and Alabama Gulf Coast Regions. Preferred location - Douglasville, GA - may also be based in other Regional cities – Atlanta, GA, Nashville, TN, or Mobile, AL.

Responsibilities: 1. Establish and implement strategic direction to ensure the efficient and effective collection of blood products to meet annual collection and quality goals. Develop and monitor annual collections budget to ensure sufficient capacity and effective utilization of resources. 2. Direct multiple department functional managers and/or additional regional functional areas to ensure achievement of annual collection goals in the most efficient and cost effective manner possible. Develop departmental supervisors and other collections staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and employment decisions, to enhance success of operation and minimize turnover.3. Develop, implement and monitor process improvement/quality improvement initiatives and staff training protocols. Ensure timely implementation and compliance with American Red Cross directives, Federal, State and local regulatory requirements. Documentation of training and regulatory communications is accurate and timely.4. Monitor, evaluate and correct donor flow and customer service problems in collection operations to improve donor satisfaction and contribute to achievement of organization goals.5. Assure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success.6. Participate in divisional and national projects and perform other duties as necessary.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.Qualifications:

  • Bachelor's degree in business management, communications, nursing or equivalent combination of education and related experience required.

  • Master's degree preferred.

  • Minimum seven years related operations management experience including five years of department and supervisory experience required.

  • Knowledge of regulatory compliance, group dynamics, customer maintenance, negotiation skills and project management preferred.

  • Excellent organizational skills, ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately is required.

  • Must have the ability to work independently while developing a functioning team as well as have excellent interpersonal skills in dealing with all levels of staff, hospital personnel, physicians, volunteers and donors. Experience working with unionized staff required.

  • Excellent written and verbal communication skills, including training, presentation and negotiating skills are required. Proficient with Microsoft office applications.

  • Valid Drivers License and Good Driving record. Travel required to Regional locations for regional meetings , for Divisional meetings, etc.

Essential Functions/Physical Requirements: The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.