American Red Cross Communications Manager in Allentown, Pennsylvania
This position is a critical component of the American Red Cross regional team and infrastructure. It isresponsible for implementing the communications functions in local markets. It works to raise the visibility ofthe Red Cross to help communities understand how to access Red Cross services and supports all revenuegeneration activities of the organization. Reporting to the Regional Communication Director, local fundraising, disaster cycle, SAF, Biomedical services, Health and Safety and volunteer management staff to provide communication support.Responsibilities1. Strategy: Implements a strategic plan that is aligned with broader corporate communication and thatsupports service delivery and revenue generation efforts across all lines of service.2. Public Affairs: Acts as on-the –record spokesperson when appropriate and supports executives andBoard of Directors as the face of the Red Cross. Leads and supports all Disaster Public Affairs activities forthe region through the entire disaster cycle. of preparedness, response and recovery. Ensures that duty isdelegated to appropriately trained staff or volunteers. Supports Disaster Public Affairs efforts across thedivision, and potentially, on the national level. May be required to deploy to support disaster responseoperations outside their region or may be tasked to help with public affairs volunteer training anddevelopment across the division. Develops and maintains a Disaster Public Affairs strategy and volunteercapacity within the region that supports the entire disaster cycle (preparedness, response, recovery)3. Media Relations: Develops and implements a social media strategy for the region that reflects thepriorities of the region and is aligned with the corporate social media strategy. Maintains positiverelationships with members of the media across the region and works with executives and other staff tomanage media efforts and relationships across multiple media markets in a region. Produces relevantlocal content for regional web and social platforms. Participates in the distribution and preparation of pressmaterials.4. Internal Communications: Supports executive level internal and external communication initiatives.5. Management: Manages and leads assigned volunteers. Manages a team of volunteers that can assistwith all aspects of regional communication activities, including Disaster Public Affairs, preparednesscommunication efforts, social media and support for fundraising or event communications. Supervises anddelegates responsibilities to communication volunteers.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.
QualificationsEducation: Bachelor's degree in Communications, Marketing, Public Relations, Journalism or relatedfield required.Experience: Minimum 3 years public relations experience required. Experience working with media asan on-the-record spokesperson is preferred. Demonstrated experience managing and interacting with thepublic social media platforms for an organization is required.Management Experience: Minimum 1 year staff management experience. .Skills and Abilities: Outstanding communication skills (oral and written) required. Strong teamwork andcollaboration required.Other: Demonstrates strong commitment and passion for mission of American Red Cross.Travel: 25%+.
Preferred Skills: Bilingual (Spanish)
CompetenciesCustomer FocusedStrong Interpersonal CommunicationStrong Written and Oral CommunicationsDealing with Ambiguity/learning on the FlyMotivating Others/InfluencingPriority SettingProblem SolvingEssential Functions/Physical RequirementsDepending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.
Work Conditions:Work is performed indoors with some potential for exposure to safety and health hazards related toemergency services relief work. May travel and participate in meetings and conferences throughoutchapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster responseorganization, staff may be asked to be on 24-hour call during period of major disaster.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.