American Red Cross Senior Specialist, Volunteer Services in Philadelphia, Pennsylvania

Job Description:

The American Red Cross is a strong network of volunteers, donors and partners who are always there in times of need. We aspire to turn compassion into action so that all people affected by disaster across the country and around the world receive care, shelter and hope; our communities are ready and prepared for disasters; everyone in our country has access to safe, lifesaving blood and blood products; all members of our armed services and their families find support and comfort whenever needed; and in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

The American Red Cross of Eastern Pennsylvania has a wonderful career opportunity available for a Senior Volunteer Service Specialist in Philadelphia, PA. This position is full-time and involves regional travel and working outside of normal business hours, as needed.

Responsible for identifying and developing volunteer initiatives to increase Red Cross visibility in the community. Assist in implementing and executing programs, projects and initiatives to increase and strengthen the engagement of volunteers in assigned geographic territory. Work closely with Volunteer Center of Expertise leaders in the execution and implementation of specific programs and service delivery with the Region's jurisdiction. Advances assigned program and services to meet regional/chapter goals and objectives. Represents Red Cross on key volunteer engagements and serve as liaison between Volunteer Center of Expertise and key volunteer leaders.

Key Responsibilities

• Staff & Volunteer Management: Lead and Support all staff (paid and volunteer) in volunteer recruitment efforts. Manage teams of volunteers to support youth programs and support Volunteer Center of Expertise intake process.

• Event Planning & Support: Lead & support non-exempt Volunteer Services staff with volunteer recognition events. Support Disaster Cycle Services with Event Based Volunteer planning and execution.

• Relationship Management & Community Outreach: Lead & support non-exempt Volunteer Services staff with outreach and recruitment of volunteers. Support Volunteer Services Officer in volunteer HR issues.

• Program Management: Lead & support Volunteer Services program with metric analysis (be a Volunteer Connection "Super User").


Education: Bachelor's degree or combination of education and experience, which would provide an equivalent background

Experience: Minimum 5 to 7 years of experience implementing and advancing social service programs. Ability to interpret program trends, results, related data, and budget information to formulate recommendations. Demonstrated experience with managing multiple priorities.

Management Experience: Prefer minimum 6 months supervisory experience

Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Develops project plans & participates in budget preparation. Demonstrates in-depth knowledge of community programs or services. Maintains confidentiality; works with integrity and ethically. Demonstrated ability in creating presentations and developing training modules.

Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook

Travel: Day travel within the region/community.


Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.