American Red Cross Biomedical Services Order Management (Data Entry & Customer Service) in Johnstown, Pennsylvania
If you're looking for an opportunity that makes you feel appreciated every day, we invite you to join us. The American Red Cross Blood Services Greater Alleghenies Region is dedicated to the mission of fulfilling the needs of people and providing the safest, most reliable and cost-effective blood and plasma services through voluntary donations.
We are currently seeking a Customer Service Specialist in the Order Management department of our Johnstown, PA location. In this role you will provide customer service to hospitals ordering blood products, monitoring/maintain inventory of blood products & return blood products within regulatory compliance. We offer an attractive benefits package that includes health/welfare benefits, retirement savings & paid time off.
The ideal candidates will possess:
• High school diploma or equivalent required
• Proven track record of excellent customer service (1-3 years required).
• Well-qualified candidates will possess a combination of office administration skills, customer service aptitude, scheduling flexibility & adaptability in working with different personalities.
• Monday-Friday work weeks, rotate between first & second shifts plus additional flexibility required to ensure that the department is staffed 6am-12:30am. Weekend rotation every 4-6 weeks with additional days off following week.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.