American Red Cross Blood Collections Manager in Grand Island, Nebraska

Job Description:

Company Summary

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation's blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity.

To learn more about the life-saving impact our employees have every day, watch this short video:

The Men and Women Behind Our Mission

Position Summary

Are you seeking a management opportunity that makes a difference in your community? Come join us as a Blood Collections Manager. Use your leadership skills, strategic planning abilities, project management experience, and staff development experience to manage mobile blood drive operations in Grand Island and North Platte. You will manage a large team of Supervisors, Leads, Phlebotomists, and Administrative staff.

Responsibilities: 1. Develop or contribute to the development and implementation of annual operating budget to meet assigned collection and quality initiatives. Ensure resource capacity and efficient utilization of financial resources.

  1. May develop, implement and monitor process improvement/quality improvement initiatives and staff training protocols to assure compliance with ARC directives, Federal, State and local regulatory requirements. Documentation of training and regulatory communications is accurate and timely.

  2. Establish and oversee deployment of appropriate staffing levels to ensure the efficient and effective collection of blood and blood products to meet annual collection goals and regional patient need.

  3. May assist with the evaluation and authorization of medical holds or deferrals and conducts follow-up investigations to manage suspect product or issues related to deviations from procedure.

  4. Monitor, evaluate and correct donor flow and customer service problems in collaboration with Donor Recruitment, to enhance the donor experience and contribute to achievement of organizational goals.

  5. Develop and supervise departmental supervisors and other collections staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operation and minimize turnover.

  6. May manage the donor recruitment and or collection operations within the territory to ensure achievement of annual collection goals in the most cost efficient and effective manner possible.

  7. May serve as project lead for regulatory procedure implementation and process improvement initiatives. Coordinate department training and or communication protocols, including in-services, regulatory requirements and new staff training. May lead projects for equipment planning, preventive maintenance and validation. May manage additional regional services such as production planning and volunteer support. May serve as eBDR administrator for the Region or Division.

  8. Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success.

  9. Actively participate on cross-functional project teams and perform other related duties as necessary.

Why the American Red Cross?

We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.