American Red Cross Recovery Operations Director in Fairfax, Virginia

Job Description:

This position supports the Executive Director, Recovery Operations and provides dedicated leadership to effectively execute and deliver Recovery programs. Focused on large and/or complex events this position directs services both on the scene and remotely as needed depending on the magnitude, complexity and timing of disaster(s). This position executes defined Recovery activities, has fiscal oversight, facilitates grant management and identifies and develops talent to support the Recovery efforts.

Responsibilities 1. Support the programmatic development of Recovery services under the supervision of the Executive Director, Recovery Operations and in close collaboration with Senior Director, Operations, the Director, Recovery Services, and the Director, Community Mobilization. 2. Execute Recovery services appropriate for the scope of the mission according to program design and established metrics. 3. Manage financial resources (typically over $3 million annually) and fiscal accountability, oversees significant number staff and volunteers. 4. Supports operational objectives in service delivery to clients and stakeholders and ensures Recovery planning is happening concurrently with Response activities. 5. Work effectively in a matrix organization informing, engaging, communicating with internal stakeholders as appropriate to ensure flawless execution and readiness, coordinates activities with division staff and regional staff. 6. Provides reports and other analysis as required. 7. In collaboration with division staff, identify, develop, and support individuals and teams to include Recovery leaders and managers who are 'prepared and ready' to support on the ground recovery efforts. 8. Proactively build and activate, as needed, forward-facing communications efforts to ensure appropriate stakeholders are informed, involved, engaged as appropriate. 9. Establish, sustain, and improve steady state relationships with Federal, State, and national-level non-profit partners at the senior executive/Senior Executive Service level to support recovery operations and resource development. 10. Serve as resource and partner in developing processes and programs supporting Recovery efforts. 11. Ensure continuous improvement, serves as subject matter expert in Disaster Recovery.

  1. Supports programmatic development, awarding of, and ongoing support of Recovery grants, along with budget creation.


  • Education: Bachelor's degree or equivalent combination of education and experience. Degree in emergency management, public administration, or organizational development preferred.

  • Experience: Minimum ten to fifteen years experience in direction and leading large scale social service programs. Track record of leadership results in non-profit and /or for-profit organizations.

  • Management Experience: Minimum five to seven years of staff management experience.

  • Leading virtual and intact teams; emergency management or recovery operations experience; working in a matrix organization or setting; fiscal oversight

  • Proven track record of leadership, partnership management, collaboration, facilitation, relationship building and influencing skills.

  • Problem solving, strategic management, analytical skills, project management and continuous improvement essential.

  • Individual must have executive level communication skills; work well under pressure; manage change effectively and be flexible.

  • Organizational skills, results orientation and team orientation required.

  • This position requires familiarity with defined programs supported by tools and processes that authorize the regions to respond quickly; clear communication tools and tracking mechanisms, and the following specific areas of knowledge:

  • ARC programs and procedures

  • Volunteer Management

  • Financial Management

  • Cultural Competency for Mobilizing a Community Response

  • Emergency Management Practices

  • Adult Education • Complex Systems

  • Government and Partner Relations

  • Supply Chain And Warehousing

  • Disaster Technical Expertise Travel: Requires travel – potentially 3-4 months on site at a time

Essential Functions/Physical Requirements Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.


Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.